Es scheint aber auch Qualitätsprobleme zu geben, weshalb es sich wohl weiter verzögern wird:
QuoteDisplay MoreWhen dealing with large number of products, one should not rush things. We wrote in the previous updates that we’ll start shipping out devices slowly to see how things go. We do it this way to make sure everything looks good before we scale up to produce and ship more devices.
We test every single device before it goes into a box and packaged. Every peripheral is tested - in case of the remote - for example: touchscreen, touch slider, accelerometer, gyroscope, microphones, speakers, button, button backlight, WiFi, Bluetooth, infrared sending and receiving, charging and wireless charging to just name a few.
After the first hundred remotes, we started seeing failures with the secondary microphone. The failure rate was quite high, so we immediately pulled all devices from shipping. It is crucial that everything works as it should and it was concerning to see this shift in failure rate, so we decided not to ship anything - not even the devices that passed the tests - until we know the reason and we know how to fix it.
We did a lot of tests with the remotes, even looked at software to rule possible causes out one by one. At the same time we started a dialog with our manufacturer to see the differences in the processes between the various batches, part batches and so on.
It turned out that after the first batch a different method was used for cleaning the board after soldering the wireless coil. The coil attaches to the main board at the same height as the secondary microphone. The manufacturer cleaned the bottom side of the board and not just the area where the wires were soldered.
After some investigation we could confirm, that the cleaning process damaged the microphone. We discussed this with the manufacturer and adjusted the cleaning steps, so we can avoid this in the future.
The damaged microphones have been replaced on these boards and now we can resume the production and shipment.
